Warranty
We stand behind the quality and reliability of every product we sell. Our comprehensive warranty program ensures you have peace of mind, knowing that your purchase is protected. Whether it’s replacement parts or technical support, we’re here to provide the confidence and coverage you deserve. Explore our warranty details below.
General FAQ
Air Conditioning Products
Complete Auto Care
Complete (Remanufactured) Engines
* Labor rates are based on the ALLDATAĀ® Labor Guide.
OE Recycled Complete Transmissions, Transfer Cases and Engines
ā Every unit is backed by a 90-day warranty, parts replacement only
ā Available 1-year, parts-only warranty at 15% of part price
This Warranty is solely and exclusively for the specific Unit installed in the vehicle and is transferable from the original retail purchaser, to legitimate subsequent owner(s) of the vehicle residing and operating such vehicle within the United States; the Warranty coverage date and mileage calculation begins from the date and mileage of the original installation.
Repair, replacement or transfer does not extend the Warranty beyond the original period. All warranties are transferable and include fluid reimbursement.
The Company will repair, replace or refund the original purchase price of the Unit, at its sole option and discretion, if the Unit is found to be defective in design, materials, or workmanship, subject to the following terms, conditions, and limitations:
Exclusions: The Ultimate Warranty Protection is not offered on transmissions utilized in vehicles (whether privately, corporately, or government owned) which are utilized in whole or in part for a commercial purpose or for the preservation or furtherance of public health and safety, including without limitation, passenger vehicles used for hire, reward or commercial use, public safety vehicles such as ambulances, fire trucks or police cars, fleet vehicles, taxicabs, vehicles used for public transportation, transit buses, snowplows, or vehicles used for contract or common carriage. In addition to the above exclusion, the Ultimate Warranty Protection is not offered on any privately owned passenger vehicle which is taken off-road. Transmissions of the Saturn CVT, Volkswagen Eurovan, Toyota U-660 E Transmissions and NV-5600 Series in Dodge Diesel applications are also specifically excluded from the Ultimate/Premium Warranty Protection.
This Warranty covers all eligible parts, fluid, and labor at approved labor rates, any cost over and above the stated capped amount are the responsibility on the vehicle owner.
This Warranty does not cover failure due to improper installation or repair, unauthorized disassembly, abuse, misuse, contamination, modification of Unit and/or vehicle (beyond original design limits), lack of proper maintenance, neglect, accident, vandalism, overheating, use of vehicle in competition, racing events, off-road, commercial, fleet or business purposes or other than originally intended or authorized, or any other condition other than defect in design, materials or workmanship.
The Unit must undergo an initial Check-Up by the designated Installer within fifteen (15) days after installation, in order to keep this Warranty in effect.
This Warranty does not cover parts or components that are replaced as part of normal maintenance, cosmetic, or parts or components related to, but not part of, the Unit (including damage to the Unit that may be caused by those related parts or components).
To the extent allowed by law, damages are limited to the original purchase price. Loss of time or income, inconvenience, cost to return the vehicle/transmission to the designated installer, towing, storage, loss of use of the vehicle, rental, fuel, telephone, travel, meals or lodging, commercial loss, injury to person or property, damages to other related/unrelated parts, and incidental, special, punitive, liquidated and consequential damages are not covered by this Warranty.
Remanufactured Products
Torque Converters
Transtar Complete (Remanufactured) Transmission Units
Complete (Remanufactured) Transmission Units (āUnitsā) are covered by a limited Warranty (āWarrantyā), offering three levels of protection:
* Labor rates are based on the ALLDATAĀ® Labor Guide.
TransmaxxĀ® Complete (Remanufactured) CVT Transmission Units
Nissan/Dodge/Jeep CVT transmissions
* Labor rates are based on the ALLDATAĀ® Labor Guide.
TransmaxxĀ® Complete (Remanufactured) Transmission Units
* Labor rates are based on the ALLDATAĀ® Labor Guide.
Transtar Complete (Remanufactured) Transfer Case and Power Transfer Units (PTU)
* Labor rates are based on the ALLDATAĀ® Labor Guide.